Delete / Cancel Account
Version 1.0
Effective as of July 8, 2024, and supersedes and replaces all prior T&C.
1. What are your rights regarding your Personal Data and how can you exercise them?
1.1 Right to Know
You have the right to know a) what categories of Personal Data and/or specific pieces of Personal Data we have collected about you, b) the categories of sources for that Personal Data, c) the purpose for which we use that Personal Data, d) the categories of third parties with whom we disclose the Personal Data, and e) the categories of Personal Data that we sell or disclose to third parties. You can make a request to know up to two times in a twelve months period.
1.2 Right to Opt-out
You have the right under the California Consumer Privacy Act of 2018 (CCPA) as amended by the California Privacy Rights Act (“CPRA”), and certain other privacy and data protection laws, as applicable, to opt-out of the sale or share of your Personal Data. If you exercise your right to opt-out of the sale or sharing of your Personal Data, we will refrain selling or sharing your Personal Data, unless you subsequently provide express authorization for the sale or disclosure of your Personal Data. To opt-out of the sale or disclosure of your Personal Data, send a request to [email protected] with the phrase “Don’t sell my data” and include your user ID.
1.3 Right to Non-discriminatory treatment
You are protected against any discrimination based on your decision to exercise any of your rights. We guarantee that all our users have the same rights and the same service quality on the Website.
1.4 Right to Correct
You have the right to request us to correct any inaccurate Personal Data that we have collected from you. Upon your request, we will correct your Personal Data within the time period established by the applicable law.
1.5 Right to Delete
You have the right to ask us to delete your Personal Data that we have collected from you. Upon your request, we will delete your Personal Data within the time period established by law and will direct any service providers to do the same, unless any rule or regulation requires us to keep it in our records.
1.6 Data Portability
You have the right to get a free copy of your Personal Data that we collected from you in a readily usable and readable format.
1.7 Right to Limit the use and disclosure of sensitive Personal Data
You have the right to limit the use of your sensitive Personal Data (such as financial account information, precise geolocation data) for limited purposes such as providing you only with the services that you requested.
1.8 Right to Initiate a Private Cause of Action
You have the right to initiate a private cause of action in case of violation of any of your rights.
You can exercise any of your rights by contacting us to the email [email protected] . We will process all requests within the time provided by law.
2. How long do we keep your Personal Data
REALPLAY will keep your Personal Data for the time necessary to fulfill the purposes set forth in paragraph 3 above. REALPLAY may keep your Personal Data even after you delete your account in the Website if required by any applicable rule or regulation.
REALPLAY will take reasonable steps to destroy or permanently de-identify any Personal Data where: (i) we no longer need the Personal Information for any purpose for which the Personal Data was collected or for a related purpose; and we are not required by law, a regulator or a court/tribunal order, to retain the Personal Data.
3. How do we secure your Personal Data
REALPLAY takes all necessary technical and organizational measures to protect the confidentiality and security of your Personal Data collected on the Website, including sensitive data. These efforts include but are not necessarily limited to: (i) storing your Personal Data in secure operating environments to which the public does not have access, but only authorized REALPLAY representatives, agents, contractors or third party providers; and, (ii) verifying the identities of registered users before they can access the Personal Data we maintain about them.
4. What happens if you do not wish to provide your Personal Data?
If you choose not to submit any Personal Data when requested, you may not be able to use or take advantage of some or all of the Website’s features. For example, if you refuse to share your email address, you will not be able to register an account on the Website.
5. To whom do we share or sell your Personal Data?
5.1 Sharing Information: REALPLAY may share or transfer Personal Data to third party providers for the following reasons:
REALPLAY may share or transfer Personal Data to third party providers to assist REALPLAY in fulfilling any of the purposes set forth in Section 3.1 to 3.9. All such third-party providers are prohibited from using your Personal Data for any other purpose, are required to maintain the confidentiality of your Personal Data and to follow REALPLAY’s instructions.
5.2 Selling Information: REALPLAY may sell the Personal Data to third parties unless you decide to opt-out at the following link[LM2] .
5.3 We may disclose your Personal Data when we are required to do so by law.
6. How can you contact us?
REALPLAY welcomes your questions, comments, complaints regarding this Privacy Policy and/or if you wish to exercise any of your rights, please do not hesitate to contact us at:
Email address: [email protected]
Physical address: 8 The Green Suite B, Kent, Delaware,